NOT YOUR AVERAGE CLIENT SUCCESS MANAGER.
We’re a digital agency, looking for a CSM with a difference at Firefly Digital.
YOU’RE AMBITIOUS. SO ARE WE.
“Don’t stand out.” “Don’t rock the boat.” These are words you will never hear at Firefly. In a few short years we’ve grown to become one of New Zealand’s top digital marketing agencies. Now we need a Client Success Manager who’s fuelled by the same kind of ambition. You’ll be in charge of managing our client portfolio and delivering the kind of results that make marketers sit up and take notice. And you’ll have fun doing it.
THIS IS WHAT YOU’LL BE DOING
Prepare monthly internal and client performance reports using third-party integrations, software and tools:
THIS IS WHO YOU ARE
Everything you’ve done so far has been leading up to this point. You have excellent organisational skills, you’re ambitious, and you’re a fast learner. Here are some of the other qualities you’ll bring to the CSM role:
SAY GOODBYE TO BORING
A WORKPLACE WITH A DIFFERENCE
Come to work with us in one of New Zealand’s most vibrant workspaces. BizDojo in Takapuna is where you’ll find a bunch of thriving start-ups, business service providers and some damn fine food and beverage outlets. Did we mention Friday evening social drinks so you can connect with your Firefly colleagues?
WE BELIEVE WORK SHOULD BE FUN
Our philosophy is simple: Give 100% and enjoy the ride. That’s why working at Firefly comes with monthly team dinners and outings, plus Friday evening drinks with your fellow Firefly colleagues.
Yoga and mindfulness classes, use a professional coffee machine and beanbag to zone out in front of our sweeping views of Rangitoto. Management gurus call this work-life balance. We call it everyday life at the BizDojo. Whether you like to sit, stand or stretch out to get your best work done, we've got your back (or bum), with a range of furniture and seating options.
You will be on a rewarding commission structure.
Tools for the role provided including Mac Book Pro, iPhone and car park.